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The IUP Journal of Knowledge Management

Designing an Evaluation Instrument to Assess the Relationship Between Organizational Climate and Knowledge Management

Article Details

Pub. Date	: Jan, 2024
Product Name	: The IUP Journal of Knowledge Management
Product Type	: Article
Product Code	: IJKM010124
Author Name	: Alonso Perez-Soltero and Viridiana Leal-Soto
Availability	: YES
Subject/Domain	: Management
Download Format	: PDF Format
No. of Pages	: 34

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Abstract

The paper assesses the relationship between organizational climate and knowledge management process using a newly designed evaluation instrument. It presents a description of the design process and the method of application of the evaluation instrument used. A theoretical comparative analysis was carried out based on Coda et al. (2015) regarding new studies. Based on this analysis, 14 study dimensions were selected. These dimensions included knowledge management processes based on the integrated cycle proposed by Dalkir (2023). The analysis shows that there is a relationship between organizational climate and processes of knowledge management, especially in the dimensions of innovation, cooperation, conflict management, entrepreneurial maturity/tradition and efficiency and effort. It is found that improving the application of knowledge management processes also improves the organizational climate, which can be a competitive advantage for companies, especially for those in the studied sector

Introduction

Nowadays, it is very important to create strategies that help companies make better organizational decisions to remain and transcend in the global market.

To help meet the objectives established by companies, different instruments must be applied that measure, evaluate and analyze the main results of an organization. One of the main indicators that must be evaluated within companies is the organizational climate, since it is a key factor in the development of organizations (Segredo, 2017).

This type of evaluation allows an organization to diagnose and adopt measures that could result in greater employee satisfaction and a sense of belonging. However, to achieve an accurate diagnosis, a measurement instrument with an acceptable level of validity and reliability is needed to measure the variables that may interfere with employees' level of job satisfaction (Coda et al., 2015).